iScribeHealth is an AI-powered clinical documentation and workflow automation platform designed to reduce provider burnout and improve revenue integrity through cutting-edge artificial intelligence. Founded in 2015, we are committed to empowering healthcare providers with tools that streamline documentation, improve coding accuracy, reduce denials, and restore time for patient care. With the upcoming launch of our autonomous E&M coding engine and future denial-prevention capabilities, we are expanding our executive team with a proven leader in Revenue Cycle Management and Coding Strategy.

The Vice President of Revenue Cycle & Coding Strategy is responsible for shaping the strategic direction of iScribeHealth’s AI-driven coding and denial-management initiatives. As the organization’s senior coding and RCM subject matter expert, this role will guide product development, lead coding and denial-prevention operations, and serve as the external face of iScribeHealth for revenue optimization conversations with clients, partners, and the broader healthcare marketplace. This position is a key member of the executive leadership team, driving mission-critical product initiatives, influencing operational strategy, and partnering closely with Product, Engineering, Sales, Marketing, and Customer Success to bring transformative RCM features to market. The VP will ensure our autonomous coding and denial-prevention innovations deliver measurable financial value, clinical credibility, and exceptional customer outcomes.

Essential Duties and Responsibilities

Strategic Leadership & Vision

· Serve as a core member of the executive leadership team, contributing to company-wide planning, decision-making, and growth initiatives. This position is a full-time, in-office role based in our Nashville headquarters. Due to the cross-functional nature of this position, physical presence in the office is essential for close collaboration with Product, Sales, Marketing, Customer Success, and Executive Leadership, ensuring strong alignment and rapid iteration as we drive our RCM and coding initiatives forward.

· Lead the vision, strategy, and execution plan for autonomous E&M coding, denial-prevention insights, and RCM workflow optimization.

· Act as the senior SME informing the product roadmap, feature prioritization, accuracy standards, and regulatory compliance requirements.

· Drive the product initiative, ensuring alignment across Product, Engineering, and Data Management for feature development and release strategy.

· Shape long-term operational models that support scalable coding audits, compliance workflows, and customer-facing RCM education.

· Provide leadership, mentorship, and coaching to emerging teams in Coding, Denial Management, and RCM Operations.

Product Discovery, SME Responsibilities & Operational Excellence

· Act as the primary subject matter expert for E&M coding, payer documentation requirements, denial root-cause analysis, and revenue integrity trends.

· Lead discovery efforts that translate customer pain points into product enhancements and new feature opportunities.

· Partner with Product to ensure real-world clinical accuracy.

· Establish standardized processes for coding QA, auditor feedback loops and denial-prevention analytics.

· Interpret regulatory updates (CMS, AMA, payer policy) to ensure ongoing product compliance and accuracy.

· Validate new product capabilities with real customer environments, use cases, and specialty-specific challenges.

Customer Engagement, Education & Growth

· Serve as the face of iScribeHealth in revenue-cycle conversations with physicians, CFOs, practice administrators, auditors, and strategic partners.

· Deliver expert-level, onsite training and education covering documentation sufficiency, coding requirements, denial reduction, and revenue optimization.

· Support Sales and Marketing with RCM messaging, product demonstrations, value narratives, and conference representation.

· Build long-term relationships with executive stakeholders to ensure trust, adoption, and measurable financial outcomes.

Channel Partnerships & Ecosystem Development

· Collaborate with EHR vendors, RCM partners, and industry organizations to ensure alignment of workflows, integrations, and product positioning.

· Represent iScribeHealth at conferences, strategic partner meetings, and industry events as the authoritative voice in coding and denial management.

· Support joint go-to-market strategies with EMR/RCM partners to drive mutual adoption and commercial success.

Travel and On-Site Presence

· Embrace extensive travel to client sites, ensuring high-touch, face-to-face engagement for training, workflow validation, executive presentations, and partnership development.

· Maintain a strong professional presence while navigating diverse clinic environments, conversations about revenue, and high-pressure stakeholder interactions.

· Demonstrate exceptional communication, resilience, adaptability, and professionalism in every onsite engagement.

Qualifications

· 10+ years of progressive leadership experience in Revenue Cycle Management, Medical Coding, Billing Operations, or Denial Management.

· Deep expertise in E&M coding, payer documentation requirements, and specialty-specific coding workflows.

· Proven experience influencing product strategy as an RCM or coding SME within a healthcare technology or SaaS environment.

· Strong understanding of denial-prevention strategies, root-cause analytics, and revenue integrity optimization.

· Executive-level communication skills with the ability to educate clinicians and influence administrative, financial, and operational stakeholders.

· Demonstrated success building or scaling RCM or coding teams, including auditors, educators, and workflow specialists.

· Experience with CAC, NLP, AI-assisted coding, or autonomous coding technologies (highly preferred).

· Strong familiarity with EMR/EHR ecosystems such as athenaOne, NextGen, Veradigm, Epic, or similar systems.

Benefits at iScribeHealth

Just as we are deeply committed to supporting clinicians and restoring time back to patient care, we believe supporting our people’s well-being is essential to doing our best work.

When you join iScribeHealth, you’re not just joining a company — you’re joining a mission-driven team that values balance, ownership, and impact.

Here’s what you can expect as part of our total rewards package:

· Competitive Compensation: Market-competitive pay aligned to experience, scope, and impact at the executive level.

· Comprehensive Benefits: Package Full benefits including Medical, Dental, Vision, Life Insurance, and Disability coverage, designed to support you and your family.

· 401(k) Retirement Plan: Save for the future with access to our 401(k) plan.

· Paid Time Off & Holidays: Generous PTO plus paid company holidays, giving you the flexibility to recharge, spend time with family, and step away when needed.

· A Culture of Trust & Accountability: We hire leaders we trust. You’ll have ownership over your work, decisions, and schedule — with accountability to outcomes, not hours logged.

Life at iScribeHealth

At iScribeHealth, you’ll work alongside a team of driven, kind, and deeply committed people who care about doing meaningful work — and doing it the right way.

We exist to make clinicians’ lives better. We believe physicians should spend their time caring for patients, not clicking through charts, and we leverage AI to remove administrative burden so healthcare providers can focus on what truly matters.

We are customer-obsessed. We listen closely to providers, administrators, and partners, and we don’t shy away from rolling up our sleeves to solve hard problems. Whether it’s improving an AI workflow, refining a product feature, or strengthening a customer relationship, we move with intention and purpose.

Collaboration matters here. We work cross-functionally, value open communication, and continuously look for better ways to operate — learning from wins and failures alike. We take pride in being resourceful, thoughtful, and accountable to our commitments.

And while the work we do is serious, we believe in enjoying the journey. We value real relationships, celebrate milestones together, and foster a culture where people feel supported, trusted, and energized by the impact they’re making.

If you’re excited by the opportunity to help shape the future of healthcare through technology — and want to do it with a team that genuinely cares — we’d love to hear from you.

Our Values at iScribeHealth

Our values guide how we show up for our customers, our teammates, and the clinicians who rely on our technology every day.

Cares Deeply

We care deeply about patients, providers, customers, and each other. Empathy and integrity guide our decisions.

Resourceful

We find solutions, even when the path isn’t obvious. We take ownership, adapt quickly, and make thoughtful use of what’s in front of us.

Accountable

We do what we say we will do. We take responsibility for outcomes and hold ourselves — and each other — to high standards.

Knowledgeable

We value expertise, curiosity, and continuous learning. We seek to understand before we act and make informed, data-driven decisions.

Customer Obsessed

Our customers are at the center of everything we build and deliver. Their success is our success.

Next Steps:

At iScribeHealth, we assign specific attributes and characteristics to each role. This helps us identify candidates whose natural strengths align with the demands of the position—contributing to both job satisfaction and long-term success. Our goal is to ensure that employees feel confident and fulfilled in their roles, rather than feeling like they have to stretch themselves unnaturally every day to meet expectations. The survey includes only two questions and typically takes less than 10 minutes to complete.

For the second question, “Describe How You Should Behave at Work,” please answer based on your behavior in your current or most recent role—not the role you’re applying for. You can access the survey using the following link: iScribeHealth

Once the survey is completed email resume to recruiting@iscribehealth.com

Diversity & Inclusion

iScribeHealth is proud to be an equal opportunity employer. We believe diverse perspectives make us stronger and enable us to build better solutions for the healthcare community we serve.

We are committed to fostering an inclusive environment where individuals of all backgrounds — including race, gender identity, sexual orientation, age, disability, and lived experience — feel welcomed, valued, and empowered to do their best work.

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