Senior Solutions Engineer
dataplor
This job is no longer accepting applications
See open jobs at dataplor.See open jobs similar to "Senior Solutions Engineer" Circadian Ventures.About Us:
We are dataplor, a rapidly expanding global location data company. Our mission is to comprehensively map and understand every commercial location on the planet. We are seeking a highly skilled and customer-focused individual to join our team as a Senior Solutions Engineer. This role requires a strong comfort level with remote work and global collaboration, as well as a passion for delivering customized data solutions.
Role Overview:
The Senior Solutions Engineer will play a critical role in managing and delivering data solutions to our diverse customer base. You will be responsible for building and managing data deliveries from start to finish, ensuring that each customer's unique requirements are met. This includes working with various data delivery methods such as FTP, S3, Box, and APIs. The ideal candidate will be someone who possesses the ability to understand complex customer needs, apply strategic thinking, and provide innovative solutions to drive customer satisfaction.
Key Responsibilities:
Data Delivery Management:
- Build and manage end-to-end data delivery processes tailored to individual customer requirements.
- Ensure data is delivered accurately, securely, and on time through various methods including FTP, S3, Box, and APIs.
- Monitor and troubleshoot data delivery pipelines to ensure high availability and reliability.
Customer Engagement:
- Collaborate with customers to understand their specific data delivery needs and provide customized solutions.
- Serve as the primary point of contact for data delivery-related inquiries and issues.
- Conduct regular check-ins with customers to ensure satisfaction and identify opportunities for improvement.
Technical Expertise:
- Develop and maintain scripts and tools to automate data delivery processes.
- Work closely with the engineering team to integrate data delivery solutions with our existing infrastructure.
- Stay up-to-date with the latest advancements in data delivery technologies and best practices.
Collaboration and Innovation:
- Collaborate with sales, product, and customer success teams to ensure seamless data delivery experiences.
- Contribute to the continuous improvement of our data delivery frameworks and methodologies.
- Provide feedback and insights to the product team to enhance our data delivery capabilities.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- Proven experience (5+ years) in solutions engineering, data delivery, or a related role.
- Strong knowledge of data delivery methods including FTP, S3, Box, and APIs.
- Must have proficiency in scripting languages such as Python, PostgreSQL and Ruby.
- Experience with cloud platforms (e.g., AWS, GCP) and data integration tools.
- Excellent problem-solving and analytical skills.
- Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders.
- Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
- Passion for delivering customized data solutions and ensuring customer satisfaction.
Benefits:
- Competitive salary, health insurance, perks, and equity package.
- Flexible working hours and remote work options.
- Professional development opportunities.
- A collaborative and supportive work environment.
- A seat at the table for strategic planning and product development discussions.
Location: Remote or any of our offices in Honolulu, San Francisco, New York, Los Angeles, Denver or Miami
This job is no longer accepting applications
See open jobs at dataplor.See open jobs similar to "Senior Solutions Engineer" Circadian Ventures.